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Ordering Information

Online ordering is performed through our Secure Shopping System. Our shopping cart system resides on a secure server. All Credit Card information is sent via secure SSL encryption and is not maintained anywhere in our systems.

We will not charge your credit card until we actually ship your order. We will notify you if we do not have your item(s) in stock and offer you the option to change your order to something we do have in stock, cancel your order, or wait until we do have the order in stock.

If you order an item that must be Made to Order (for example cages, steel items, and so on) we will obtain a Preauthorization on your credit card to secure the funds until we are ready to ship and charge the item. Preauthorization may impact your available credit so check with your financial intuition before placing this type of order with us.

All credit card charges will appear on your Credit Card Statement as Werks.

Mail and Telephone Ordering is also available. We accept all major credit cards in addition to Money Orders. Please contact us for more info on this option.