Home  >  Terms and Conditions  >  Return Policy

Return Policy

Returns are available for Merchandise Exchange or Store Credit except on certain items such as (but not limited to) Insertables and Underwear for obvious reasons. Credits will not be issued for the shipping charges and exchanges are subject to additional shipping. All merchandise being returned must be in new, resalable condition. Shoes must be tried on in a carpeted area to prevent scuffs on the soles. Refunds will be considered on an individual basis, but remain at our discretion. Please contact us for a Return Merchandise Authorization Number (RMA Number) prior to sending back your package.

We will always replace any item that is defective or breaks under normal use for the purpose that it was intended.